Project summary | Implementation of issue tracking software for a leading provider of software and systems for communication industry |
Customer | Comverse is the world’s leading provider of software and systems enabling value-added services for converged billing and active customer management, mobile Internet, and value-added services. Comverse’s extensive customer base spans more than 125 countries and covers over 450 communication service providers serving more than two billion subscribers.
Comverse is ranked number 55 in PwC’s Global 100 Software Leaders |
Project geography | USA |
Project objective | Define Quality Management process
Configure and deploy issue tracking system
Define standard and custom reports and dashboards |
Project highlights | Process Management: The system allowed to automated and track all issues according to their lifecycle. Workflows were quickly modeled and designed. Flexible reporting allowed to monitor and affect quality management and release processes when needed
Flexibility: The issue tracking system implemented a completely configurable role model and workflow system. It allowed Comverse to automate quality management for development teams working with different processes Quality and time-to-market speed: Providing complete current and historic quality metrics for product releases allowed Comverse to speed up release schedule and reduce the “stabilization” phase of their development projects |
Project description | Technologies: C++, XML, HTML, JavaScript, AJAX, MS SQL |